Privacy Policy
Last updated: 2025-09-09
This Privacy Policy explains how NovelifyAI (“we”, “us”) collects, uses, and protects your information when you use our service.
Information We Collect
- Account & Contact: email and basic profile details you provide.
- Usage Data: submitted text for rendering, job IDs, build metadata, and basic analytics (e.g., IP address, device information) for security and performance.
- Payments: processed via Stripe; we receive payment status and metadata, not full card numbers.
How We Use Information
- Provide and improve the service (audio generation, mixing, delivery).
- Process payments and prevent fraud.
- Support, troubleshooting, security, and legal compliance.
Data Retention
We typically retain generated files for up to 24 hours for delivery and quality checks, unless otherwise stated or requested. Logs and billing records may be retained as required by law and for legitimate business purposes.
Sharing
We share data with service providers (e.g., Stripe, hosting, analytics) under appropriate safeguards. We do not sell personal data.
Your Choices
- Request access, correction, or deletion of your data where applicable.
- Opt out of non‑essential communications.
Security
We use reasonable technical and organizational measures to protect data. No method of transmission or storage is 100% secure.
Children
The service is not directed to children under 13 (or 16 where applicable), and we do not knowingly collect such data.
Changes
We may update this Privacy Policy. Material changes will be reflected here with a new effective date.
Contact
Questions or requests: privacy@novelify.ai.