Terms of Service
Last updated: 2025-09-09
These Terms of Service (“Terms”) govern your access to and use of NovelifyAI (“we”, “us”, “our”). By using our service, you agree to these Terms.
1) Service Description
NovelifyAI transforms user‑submitted text into short, mixed audio outputs using AI voices, ambience, music, and post‑processing. You are responsible for the content you submit and must have the rights necessary to use it.
2) Accounts & Eligibility
You must be able to form a binding contract and use the service in compliance with applicable laws. You agree not to misuse the service, attempt to bypass security, or infringe on others’ rights.
3) Payments
Payments are processed by Stripe. We do not store full card details on our servers. Pricing may change at any time; changes will not affect completed purchases.
4) No Refund Policy (Digital Goods)
Due to the digital and instantly consumable nature of our product, all purchases are final and non‑refundable. Once a build is started or delivered, we cannot cancel or refund the order. If your file is corrupted or fails to render due to a system issue, contact support and we will re‑render or provide a replacement at our discretion.
5) Content & License
You warrant that you own or have permission to use all submitted text and that it does not violate third‑party rights or applicable law. You grant us a limited license to process your content solely to provide the service. Output files are licensed to you for personal use unless otherwise stated during checkout.
6) Acceptable Use
Do not submit illegal, hateful, or infringing content. No impersonation or unauthorized cloning of private individuals. We may suspend access for violations.
7) Availability
We aim for high availability but do not guarantee uninterrupted service. Maintenance, provider outages, or model changes may occur.
8) Disclaimers
The service is provided “as is” without warranties of any kind. Audio quality and style may vary by input, model behavior, and environment.
9) Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill.
10) Changes
We may update these Terms from time to time. Continued use after changes means you accept the updated Terms.
11) Contact
Questions? Email support@novelify.ai.